Privacy Policy
Your privacy matters to us
Introduction
Renown Windows and Doors LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or do business with us.
Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Submit a quote request or contact form
- Call or email us with inquiries
- Place an order for products or services
- Register for a contractor account
- Subscribe to our communications
This information may include:
- Name and contact information (email, phone, address)
- Business information (company name, contractor license)
- Project details and product requirements
- Payment information for transactions
- Communications with our team
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- IP address
- Device information
How We Use Your Information
We use the information we collect to:
- Process quote requests and fulfill orders
- Communicate with you about your inquiries and orders
- Provide customer service and support
- Send relevant product information and updates (with consent)
- Improve our website and services
- Comply with legal obligations
- Protect against fraud and unauthorized transactions
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third parties that perform services on our behalf (delivery, payment processing)
- Business Partners: With manufacturers for custom orders and product support
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our products and services
- Maintain accurate business records
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent for marketing communications
To exercise these rights, please contact us at help@renownwindowsanddoors.app.
Cookies
Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us analyze website traffic and remember your preferences.
For detailed information about our use of cookies, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Address: 7321 Nw 16Th St, Fort Lauderdale, FL 33313
- Phone: +1(716) 259-4586
- Email: help@renownwindowsanddoors.app