Terms of Service

Please read these terms carefully before using our services

Last Updated: January 1, 2024

Effective Date: January 1, 2024

Agreement to Terms

By accessing or using the Renown Windows and Doors LLC website ("Site") or purchasing our products and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

About Our Business

Renown Windows and Doors LLC is a supplier of windows, doors, and related building materials. We sell and supply products but do not provide installation services unless explicitly agreed upon in writing. Our products are sourced from various manufacturers, and product warranties are provided by those manufacturers.

Use of Website

Permitted Use

You may use our Site for lawful purposes related to learning about and purchasing our products. You agree not to:

  • Use the Site in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the Site
  • Interfere with or disrupt the operation of the Site
  • Use automated systems to access the Site without permission
  • Copy, modify, or distribute content without authorization

Information Accuracy

We strive to provide accurate product information, pricing, and availability. However, we do not guarantee that all information is error-free. Product images are for illustration purposes and may differ from actual products. Specifications, dimensions, and colors may vary. Contact us to verify current information before placing an order.

Quotes and Orders

Quote Requests

Quotes provided are estimates based on the information you provide. Quotes are valid for 30 days unless otherwise specified. Prices are subject to change based on market conditions, manufacturer pricing adjustments, or changes to your project requirements.

Order Acceptance

All orders are subject to acceptance by Renown Windows and Doors LLC. We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraud. A binding contract is formed only when we confirm your order.

Pricing and Payment

  • Prices are subject to change without notice
  • Payment terms will be specified in your quote or order confirmation
  • We accept various payment methods as communicated at time of order
  • Contractor accounts may be eligible for payment terms upon approval

Delivery

Delivery dates are estimates and not guaranteed. We are not responsible for delays caused by circumstances beyond our control. You are responsible for providing accurate delivery information and ensuring someone is available to receive deliveries. Additional delivery fees may apply for re-delivery attempts.

Returns and Refunds

Return policies vary by product and manufacturer. Generally:

  • Standard products may be returned within 30 days with prior authorization
  • Custom and special-order products are non-returnable
  • Products must be in original, undamaged packaging
  • Restocking fees may apply
  • Shipping costs for returns are the customer's responsibility unless the return is due to our error

Contact us before returning any products to obtain authorization and instructions.

Product Warranties

Products are covered by manufacturer warranties. Warranty terms vary by product and manufacturer. We will provide warranty information upon request and assist with warranty claims when possible. We are not responsible for warranty claims beyond what manufacturers provide.

Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for the specific product at issue
  • We are not responsible for installation errors or improper use of products
  • We are not liable for delays or failures due to circumstances beyond our control

Indemnification

You agree to indemnify and hold harmless Renown Windows and Doors LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your use of our Site or products, or your violation of these Terms.

Intellectual Property

All content on our Site, including text, images, logos, and design, is owned by Renown Windows and Doors LLC or our licensors. You may not use our content without permission. Product images and descriptions may be provided by manufacturers and remain their property.

Privacy

Your use of our Site is subject to our Privacy Policy, which is incorporated into these Terms.

Dispute Resolution

These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the state or federal courts located in Broward County, Florida. We encourage you to contact us directly to resolve any concerns before pursuing legal action.

Changes to Terms

We may update these Terms at any time. Material changes will be posted on this page with a new effective date. Your continued use of our Site or services after changes constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms, please contact us: